At PetBar, we are committed to delivering your elevated pet feeding stations safely and efficiently across the contiguous United States. This Shipping Policy details our order processing schedules, carrier transit times, cutoff hours, and shipping fees to ensure complete transparency for your online purchases.
Our daily order cutoff time is 3:00 PM Eastern Standard Time (EST, UTC-5). Orders submitted before 3:00 PM EST enter manual verification and handling on the same business day (Day 0). Orders placed after 3:00 PM EST or during weekends and national holidays will begin handling on the following business day.
To ensure dependable package handling for our elevated pet feeding products, PetBar ships exclusively through two established national logistics carriers:
Once your order completes manual security verification and is handed over to USPS or UPS, an automated dispatch email containing a direct shipment tracking link will be sent to your contact email address.
All prices and shipping fees across PetBar are billed strictly in United States Dollars ($XX.XX USD). We offer simple flat rate shipping with no hidden handling charges or sales tax calculated at checkout:
Shipment handling or transit schedules that overlap with official national holidays in the United States will have their estimated delivery dates extended by one additional business day. National holidays are treated as non business days by carrier services.
If your package faces carrier delays beyond our standard transit window, please contact our support team. PetBar is not responsible for shipment failures or redelivery fees caused by inaccurate shipping addresses supplied by the buyer during checkout.
Business Name: PetBar
Support Email: info@petbar.site
Support Phone: +33650525068
Business Address: 132 Thompson St, New York, NY 10012, USA
Time Zone: Eastern Standard Time (EST, UTC-5)
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST
Google Maps Location: Map Location Link